Shanghai Xizhi Technology Co., Ltd. and its global affiliates (hereinafter referred to as "we", "our Company" or "Xizhi Technology") value your privacy, and we appreciate your trust in Xizhi Technology.
This Privacy Policy will explain when, how, and why we process your personal information on Xizhi Technology web pages (including www.xztech.ai/ and its subpages), and specifies your related choices and rights regarding that information. Please read it carefully — it is important to understand how we collect and use your information, and how you can manage it.
Before submitting personal information to Xizhi Technology, please read and understand this Privacy Policy carefully. If you do not agree with the processing of your personal information as described in this Privacy Policy, please do not provide your information on the relevant pages and stop using this webpage. Continued use of this webpage signifies your acknowledgment of our provisions regarding your personal information as described in this Privacy Policy.
Since Xizhi Technology offers numerous products and services, this Privacy Policy may not fully cover all possible personal information processing scenarios under all products and services. Relevant products and services have their own specific privacy policies, which will more specifically detail how we process your personal information in that product or service. In the event of any inconsistency between this Privacy Policy and a specific product or service privacy policy, the specific privacy policy shall prevail.
This Privacy Policy helps you understand the following:
1. Personal Information We Process
2. Purposes and Legal Basis for Processing Personal Information
3. How We Protect and Store Your Personal Information
4. How We Share, Transfer, and Disclose Your Personal Information
5. Your Rights
6. How We Use Cookies and Similar Technologies
7. How Your Personal Information is Transferred Across Borders
8. How This Privacy Policy is Updated
9. How to Contact Us
1. Personal Information We Process
Personal information refers to various information related to an identified or identifiable natural person recorded electronically or by other means, excluding anonymized information. Personal information is collected directly or indirectly when you use our products, services, or website, or interact with us. We collect only the personal information necessary to achieve product functions, in accordance with legal and regulatory requirements, following the principles of legality, legitimacy, necessity, and good faith, and use the collected information only for the stated purposes.
2. Purposes and Legal Basis for Processing Personal Information
We may use your personal information for the following purposes:
Responding to your interaction requests. When you visit our website, participate in online or offline events, request changes or information, or contact us regarding any questions or product information (e.g., providing opinions, suggestions, inquiries), we collect the following information from you:
Information Category
Specific Personal Information
Purpose
Contact Information
Name, email, phone number, address, company name, position, etc., provided by you
Used to communicate with you, such as responding to your inquiries, opinions, or suggestions
3. How We Protect and Store Your Personal Information
Xizhi Technology strictly adheres to the "Storage Limitation Principle," "Minimization Principle," and "Accuracy Principle" for personal information protection. For personal information storage, Xizhi Technology adopts appropriate security measures for secure storage.
We strive to protect your personal information from unauthorized access, use, disclosure, modification, damage, loss, and other forms of illegal processing by enhancing physical, managerial, and technical security measures, such as access control systems, surveillance systems, intrusion detection, anti-spam, endpoint security, vulnerability scanning, encryption, anonymization or pseudonymization, and employee training. Our information security policies and procedures are designed in strict accordance with international standards, are regularly reviewed and updated, and are tested by third parties to meet our business needs, technological changes, and regulatory requirements. We have obtained internationally recognized certifications and undergo continuous evaluation and assessment, including ISO 27001, to ensure the security of your personal information.
Generally, we retain your personal information only for the shortest time necessary to achieve the purposes, and promptly delete your personal information upon completion of the relevant business, provided it does not violate applicable laws and regulations. The storage period may vary depending on the scenario, product, and service. Our criteria for determining the retention period include, but are not limited to: the products and services provided; the time required to achieve the data processing purpose; the time required for the product or service; and the maintenance of public interest.
We will properly store your personal information in accordance with applicable laws and regulations and adopt appropriate data security measures.
4. How We Share, Transfer, and Disclose Your Personal Information
(1) Sharing
Sharing refers to the process where Xizhi Technology provides your personal information to other data controllers, with each party having independent control over the information. Xizhi Technology commits to maintaining the strict confidentiality of your personal information. Except as otherwise required by laws, regulations, and regulatory authorities, Xizhi Technology will not share your personal information with other companies, organizations, or individuals. If sharing your personal information with a third party is necessary, we will adhere to the following principles:
A. Sharing with explicit consent: With your explicit consent, Xizhi Technology will share your personal information with other parties;
B. Sharing under legal circumstances: Xizhi Technology may share your personal information externally as required by laws, regulations, litigation dispute resolution, or in response to requests from administrative or judicial authorities;
C. To facilitate service processing or dispute resolution: In certain cases, sharing your personal information is the only way to facilitate the processing or resolution of disputes between you and others;
D. Sharing with third-party service providers cooperating with Xizhi Technology: To facilitate Xizhi Technology in providing services to you, your personal information may be shared with third-party service providers. Xizhi Technology will only share personal information necessary for the products or services of the third-party service provider.
(2) Transfer
Xizhi Technology will not transfer your personal information to any other company, organization, or individual, except in the following circumstances:
A. With your prior authorization or consent;
B. As required by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements
(3) Public Disclosure
Xizhi Technology will only publicly disclose your personal information with your explicit consent or based on your active choice.
(4) Exceptions to Prior Authorization for Sharing, Transfer, and Disclosure
In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization or consent:
A. Related to Xizhi Technology’s obligations under laws, regulations, and industry regulatory requirements;
B. Related to national security or national defense;
C. Related to public safety, public health, or significant public interests;
D. Related to criminal investigation, prosecution, trial, and execution of judgments;
E. To protect your or another individual’s vital interests such as life or property, where obtaining consent is difficult;
F. If you have made personal information public yourself;
G. Collecting personal information from legally publicly disclosed information, such as legitimate news reports, government information disclosure channels;
H. As otherwise required by applicable laws and regulations.
5. Your Rights
You should ensure that all personal information submitted is accurate. Xizhi Technology will strive to maintain the accuracy and completeness of personal information and update this data promptly.
Where required by applicable law, you may have the right to (1) access and obtain a copy of the specific personal information we hold about you; (2) request that we update or correct inaccurate personal information about you; (3) object to or restrict our use of your personal information; (4) request that we delete your personal information. If you wish to exercise any relevant rights, please contact us through the contact information provided in "How to Contact Us." We will verify your personal identity in accordance with local legal requirements. We may refuse to process requests if we have reasonable grounds to believe they are fraudulent, unenforceable, or would infringe on the privacy rights of others.
Where required by applicable law, when Xizhi Technology processes your personal information based on your consent, you also have the right to withdraw your consent at any time. However, withdrawing consent does not affect the lawfulness or validity of processing based on your consent before its withdrawal, nor does it affect our processing of your personal information based on other appropriate legal bases.
6. How We Use Cookies and Similar Technologies
We or our third-party service providers may obtain and use your information through COOKIES or similar technologies.
A COOKIE is a small piece of data sent from a web server to your browser and stored on your computer’s hard drive. We use COOKIES for the benefit of users.
We use our own COOKIES or similar technologies for the following purposes:
Remembering your identity. For example: COOKIES or similar technologies help us identify you as a user.
7. How Your Personal Information is Transferred Across Borders
Xizhi Technology is a multinational company. Generally, we will process your personal information in the country/region where you use the product or service. In some cases, we may also transfer your personal information to countries/regions outside the collection location, including but not limited to countries/regions where Xizhi Technology, its affiliates, or service providers are domiciled. Personal information protection laws in these countries/regions may differ. In such cases, we will take necessary measures in accordance with potentially applicable laws to ensure that cross-border transfers are conducted in compliance with this Privacy Policy and local laws and regulations.
8. How This Privacy Policy is Updated
Xizhi Technology reserves the right to update or modify this policy from time to time. If this policy changes, we will post the latest version on this website. If we make material changes to the Privacy Policy, we may also notify you of the changes through different channels, such as posting a notice on our website or sending you a separate notice.
9. How to Contact Us
We have established a dedicated Data Protection Officer and Security & Confidentiality Office. If you have any comments, suggestions, or questions regarding this Privacy Policy, or have requests or inquiries about your personal information, you can contact us through the following channels:
Privacy Policy Contact Information
Email: [info@xztech.ai]